Frequently Asked Questions

FAQ

The cost of mould remediation depends on the size of the affected area and the level of damage. An inspection is usually required to provide an accurate quote

Because we respond quickly, use professional-grade equipment, and ensure your property is safely dried to prevent mould and further damage.

Most carpet water extraction jobs are completed within a few hours, depending on the size of the area and the level of water damage.

No. While water extraction removes most of the standing water, professional drying equipment and techniques are usually needed to completely dry walls, floors, and hidden areas to prevent mould and structural damage.

Yes. Professionals have the right equipment, expertise, and safety measures to ensure your property is properly dried and restored.

Ensure your safety first: turn off electricity and gas if safe, avoid contact with floodwater, and contact a professional restoration team quickly.

We aim to be on-site within an hour of your call, ensuring immediate action to minimise damage.

Yes. We advise on flood-proofing measures, moisture barriers, and maintenance practices to reduce future risks.

Turn off power, avoid contaminated water, and call us for professional assessment. Read our guide on how to stop flood water from entering your house.

Yes. Mould can start developing within 24–48 hours of flooding, which is why prompt water extraction and drying are essential.

Many items can be restored if treated quickly, but some porous or heavily contaminated items may need to be replaced.

Yes. DIY methods often leave moisture behind, which can cause mould and structural issues. Professionals ensure complete drying.

Yes. Using professional-grade equipment and proven drying techniques, we target all areas of your property, including walls, floors, and hidden cavities, to ensure it’s thoroughly dried and safe from mould.

Yes. Using professional-grade equipment and proven drying techniques, we target all areas of your property, including walls, floors, and hidden cavities, to ensure it’s thoroughly dried and safe from mould.

We provide mould prevention and remediation services to remove contamination and prevent future growth.

Yes. We serve homes and businesses across Brisbane, including flood-prone suburbs.

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